Terms of Service

Last updated: June 9, 2026

These terms are an agreement between you and Dad Just Reply. By creating an account or subscribing, you agree to them. Please read them, they explain how the service works, how billing happens, and who owns the memories you create here.

1. Who we are

Dad Just Reply(“we,” “us,” the “Service”) is operated by Snider LLC. The Service lets you send heartfelt questions to a parent or loved one (the “Recipient”) by email, collects their written or spoken answers, and keeps them in a private archive for you and your family.

2. Who can use it

You must be at least 18 years old and able to enter into a binding contract to use the Service. You are responsible for everything that happens under your account, including keeping your login secure. The Service is not directed to children.

3. The Recipient’s email

When you provide a Recipient’s name and email address, you confirm that you know that person and have a good-faith basis to contact them at that address. We send questions and gentle reminders to the address you provide. If a Recipient asks to stop receiving emails, we will honor that request.

4. Subscriptions, billing, and renewals

• Plans are billed through our payment processor, Stripe. We do not see or store your full card details.
• Current plans are $8.99 per month or $49.99 per year. Prices may change, and we will give notice before a change affects your renewal.
• Subscriptions renew automatically at the end of each billing period until you cancel. By subscribing, you authorize recurring charges.
• You can cancel at any time from your account settings. Cancellation stops future renewals. Unless required by law, payments already made are not refunded for the remainder of a period, but you keep access until the period ends.
• If a payment fails, we may pause sending until billing is resolved.

5. Your memories, and who owns them

You and your family own the answers and recordings created through the Service. We act as custodian, not owner. You grant us a limited license to store, process, transcribe, format, and deliver that content for the sole purpose of providing the Service to you (for example, transcribing a voice reply or assembling a keepsake book). We do not sell your content or use it to train third-party models.

You can export your archive, and you can ask us to delete it. See the Privacy Policy for how.

6. Keepsake books and printed products

We may offer the option to turn answers into a printed hardcover or other keepsake. Those products may carry separate charges shown to you before purchase, and may be fulfilled by third-party print partners. Printed goods, once produced, are generally non-refundable except for defects.

7. Acceptable use

You agree not to use the Service to:

• send unwanted, harassing, or unlawful messages to anyone;
• impersonate another person or misrepresent your relationship to a Recipient;
• upload content that infringes someone else’s rights or violates the law;
• attempt to break, overload, or reverse engineer the Service.

We may suspend or close accounts that violate these terms.

8. Third-party services

The Service relies on trusted providers, including Stripe (payments), our email delivery provider, our hosting and database provider, and an AI provider used to transcribe voice answers. Their handling of data is covered in our Privacy Policy.

9. Disclaimers

The Service is provided “as is.” While we work hard to keep your memories safe and the Service running, we do not guarantee uninterrupted or error-free operation, and we are not a substitute for your own backups of anything irreplaceable. We disclaim warranties to the fullest extent the law allows.

10. Limitation of liability

To the extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential damages.

11. Changes to these terms

We may update these terms from time to time. If we make a material change, we will update the date above and, where appropriate, notify you. Continuing to use the Service after a change means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the State of Utah, United States, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Utah.

13. Contact

Questions? Email hi@dadjustreply.com.